Problems saving backups on large USB drives

Microsoft Money 2007 and earlier has a problem with external backup devices (USB memory sticks) which have more than 2GB free storage space on them. The problem manifests itself when you try to save your file onto a large (for example, a 4GB drive), and the program complains that there is not enough disk space to store the file. It subsequently prompts you for a second disk.

To illustrate this problem, some screenshots of the problem are shown below

USB Drive showing almost 4GB of free storage

The first image above shows the USB drive with 3.79GB of free storage. This is more than enough for your Microsoft Money backup.

Backup options showing 
    the removable disk backup

In the backup options, the G: USB drive is selected so that it will be used by the Microsoft Money backup.

Backup to floppy disk option

When I run the backup, I see the option to backup to floppy disk (which in this case is the USB drive). Pressing 'Back Up Now' shows the next image.

Money has filled the current disk

Money has filled the current disk. Please insert Backup Disk 2 into the G:\ drive so that we may continue to build your backup.

This message, is of course, incorrect as we had gigabytes of storage space earlier.

If you press Ok to carry on (without changing the drive), then you see the error below:

You have already used this disk during the current backup

You have already used this disk during the current backup. Please remove the disk and insert a new one.

The whole process shown above is a problem in the Microsoft Money backup routines. The error can be avoided if there is less than 2GB of free storage space, even if the USB device is larger than this. However, that is the only known fix. One suggestion reported to me was that if you're using Vista, then you could use half the disk as a ReadyBoost drive so as to reduce the disk space available.

Note: This problem is fixed in Money Plus (Article 509).

Categories: Errors, FileManagement

Keywords: ReadyBoost, Floppy Disk, Storage, Backup, Removable, USB Drive