Dual-Cat Reg Key
Good feedback, though I'd like to address how we think of users.
Though we do tend to build up user models that obviously don't reflect exact people,
I don't think that they are exactly mythical. They are abstract, but based on reasonably
deep and credible data. We use the results of focus groups, surveys, customer surveys,
PSS roll-ups, email requests, beta feedback and even ad hoc review of newsgroup
We've built out two detailed user profiles, one that would like to use the Advanced
register and one that would like to use the Essential register. I'm not surprised
if many readers and posters in this newsgroup identify with the Advanced register
user; I probably do myself. It's possible, though, that some users will want to
use both registers (on different accounts), and we may find simple, direct, and
complete ways to accomplish tasks that satisfy both users.
It is incorrect to state that the development team doesn't use the product. Many
of us were users before we were on the Money team. We don't, however, design the
product merely to suit ourselves. In some cases I use the features in ways that
I don't prefer, in part to make sure that I understand how they work. We have learned
that no small group of users can be the sole model for our feature design.
Note: You can get the dual category registry key on the
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